Get the App

Chapter 3 of 10

Polite Greetings and Everyday Courtesies

Master greetings, farewells, and basic courtesies that locals expect from respectful travelers in Spanish‑, French‑, and Mandarin‑speaking areas.

15 min readen

New Words and Phrases (in English)

Here are core polite greetings and courtesies in Spanish, French, and Mandarin that you will hear and use every day as a respectful traveler.

WordPronunciationTranslationExample
Hola / Bonjour / 你好Spanish: OH-lah / French: boh-ZHOOR / Mandarin: nǐ hǎo (nee how)Hello (general greeting)Spanish: Hola, ¿cómo está? / French: Bonjour, comment allez-vous ? / Mandarin: 你好,你好吗?(Hello, how are you?)
Buenos días / Bonsoir / 晚上好Spanish: BWEH-nos DEE-ahs / French: bohn-SWAHR / Mandarin: wǎnshàng hǎo (wahn-shahng how)Good morning (Spanish) / Good evening (French, Mandarin greeting)Spanish: Buenos días, señor. / French: Bonsoir, madame. / Mandarin: 晚上好,先生。(Good morning, sir. / Good evening, madam / Good evening, sir.)
Por favor / S’il vous plaît / 请Spanish: por fah-VOR / French: seel voo PLEH / Mandarin: qǐng (cheeng)PleaseSpanish: Una mesa para dos, por favor. / French: Une table pour deux, s’il vous plaît. / Mandarin: 请给我菜单。(A table for two, please. / Please give me the menu.)
Gracias / Merci / 谢谢Spanish: GRAH-syahs (or GRAH-thyahs in Spain) / French: mehr-SEE / Mandarin: xièxie (shyeh-shyeh)Thank youSpanish: Muchas gracias. / French: Merci beaucoup. / Mandarin: 非常谢谢你。(Thank you very much.)
Perdón / Pardon / 不好意思Spanish: pehr-DON / French: par-DOHN / Mandarin: bù hǎo yìsi (boo how ee-suh)Excuse me / sorry (light, polite)Spanish: Perdón, ¿dónde está el baño? / French: Pardon, où sont les toilettes ? / Mandarin: 不好意思,洗手间在哪里?(Excuse me, where is the bathroom?)
Lo siento / Je suis désolé(e) / 对不起Spanish: lo SYEN-toh / French: zhuh swee day-zo-LAY / Mandarin: duìbuqǐ (dway-boo-chee)I’m sorry (stronger apology)Spanish: Lo siento, llego tarde. / French: Je suis désolé, j’arrive en retard. / Mandarin: 对不起,我来晚了。(I’m sorry, I am late.)
Adiós / Au revoir / 再见Spanish: ah-DYOSS / French: oh ruh-VWAHR / Mandarin: zàijiàn (dzye-jyen)GoodbyeSpanish: Adiós, que tenga un buen día. / French: Au revoir, bonne journée. / Mandarin: 再见,祝你有美好的一天。(Goodbye, have a nice day.)
Hasta luego / À bientôt / 回头见Spanish: AH-stah LWEH-goh / French: ah byan-TOH / Mandarin: huítóu jiàn (hway-toh jyen)See you laterSpanish: Hasta luego, nos vemos. / French: À bientôt, on se voit plus tard. / Mandarin: 回头见,我们再联系。(See you later, we’ll see each other again.)

Language Pattern (in English)

1. Formal vs. informal greetings

In all three languages, there is a difference between talking to friends and talking to strangers, staff, or older people.

  1. Spanish
  • Informal "you": (to friends, family, young people)
  • Formal "you": usted (to staff, older people, in shops/hotels)
  • Example:
  • Informal: "Hola, ¿cómo estás?" (Hello, how are you? – to a friend)
  • Formal: "Hola, ¿cómo está?" (Hello, how are you? – to a waiter / hotel staff)
  1. French
  • Informal "you": tu (friends, family, children)
  • Formal "you": vous (polite, or plural "you")
  • Example:
  • Informal: "Salut, ça va ?" (Hi, how’s it going?)
  • Formal: "Bonjour, comment allez-vous ?" (Hello, how are you? – to staff)
  • In French shops, always greet when you enter:
  • "Bonjour" in the daytime, "Bonsoir" in the evening.
  1. Mandarin
  • Pronoun 你 nǐ (nee) is common and usually fine for travelers.
  • Extra-formal 您 nín (neen) exists, but 你好 nǐ hǎo is widely acceptable for polite greetings.
  • Example:
  • "你好" (Hello – neutral/polite)
  • More formal: "您好" nínhǎo (neen how) – very respectful.

2. Levels of apology: light vs. strong

Use different words for small interruptions vs. serious apologies.

  1. Light "excuse me" (to get attention, pass by)
  • Spanish: Perdón
  • "Perdón, ¿dónde está el baño?" (Excuse me, where is the bathroom?)
  • French: Pardon
  • "Pardon, madame." (Excuse me, madam.)
  • Mandarin: 不好意思 bù hǎo yìsi (soft, very common)
  • "不好意思,我要过去。" (Excuse me, I need to get through.)
  1. Stronger "I’m sorry" (for mistakes)
  • Spanish: Lo siento
  • "Lo siento, llego tarde." (I’m sorry, I am late.)
  • French: Je suis désolé(e)
  • "Je suis désolé, c’est ma faute." (I’m sorry, it’s my fault.)
  • Mandarin: 对不起 duìbuqǐ
  • "对不起,我弄错了。" (I’m sorry, I made a mistake.)

3. Cultural norms for greetings

  1. In shops and restaurants
  • Spanish-speaking areas: a friendly "Hola" or "Buenos días" is appreciated.
  • French-speaking areas: greeting is expected. Say "Bonjour" (day) or "Bonsoir" (evening) to staff when you enter.
  • Mandarin-speaking areas: "你好" is polite but not always required in small shops; still, using it with a smile is positive.
  1. Saying "please" and "thank you"
  • Always add:
  • "Por favor" / "Gracias" in Spanish.
  • "S’il vous plaît" / "Merci" in French.
  • "请" / "谢谢" in Mandarin.
  • Example (ordering politely):
  • Spanish: "Una mesa para dos, por favor. Gracias." (A table for two, please. Thank you.)
  • French: "Une table pour deux, s’il vous plaît. Merci." (A table for two, please. Thank you.)
  • Mandarin: "请给我菜单。谢谢。" (Please give me the menu. Thank you.)
  1. Time-of-day greetings
  • Spanish: "Buenos días" (morning), "Buenas tardes" (afternoon/evening), "Buenas noches" (night / good night).
  • French: "Bonjour" (day), "Bonsoir" (evening/night).
  • Mandarin: "你好" works almost anytime; "晚上好" is a clear "good evening" but less common in casual shops.

Practice Dialogue (in English)

You are entering a small hotel in the evening to check in. Practice greeting the receptionist, being polite, and saying goodbye in Spanish, French, and Mandarin.

At a small hotel reception in the evening

Guest

Spanish: Buenas tardes, hola. / French: Bonsoir, bonjour. / Mandarin: 晚上好,你好。

Good afternoon / evening, hello.

Receptionist

Spanish: Buenas tardes, señor. ¿Cómo está? / French: Bonsoir, monsieur. Comment allez-vous ? / Mandarin: 晚上好,先生。您好吗?

Good evening, sir. How are you?

Guest

Spanish: Muy bien, gracias. Tengo una reserva, por favor. / French: Très bien, merci. J’ai une réservation, s’il vous plaît. / Mandarin: 很好,谢谢。我有预订,请帮我办理入住。

Very well, thank you. I have a reservation, please.

Receptionist

Spanish: Claro, gracias. ¿Su nombre, por favor? / French: Bien sûr, merci. Votre nom, s’il vous plaît ? / Mandarin: 好的,谢谢。请问您的名字是?

Of course, thank you. Your name, please?

Guest

Spanish: Perdón, lo siento, mi español es poco. / French: Pardon, je suis désolé, je parle peu français. / Mandarin: 不好意思,对不起,我的法语/西班牙语不太好。

Excuse me, I’m sorry, my Spanish/French is little (not very good).

Receptionist

Spanish: No hay problema. Aquí está su llave. / French: Pas de problème. Voici votre clé. / Mandarin: 没问题。这是您的房卡。

No problem. Here is your key card.

Guest

Spanish: Muchas gracias. Hasta luego. / French: Merci beaucoup. À bientôt. / Mandarin: 非常谢谢你。回头见。

Thank you very much. See you later.

Receptionist

Spanish: Gracias a usted. Adiós. / French: Merci à vous. Au revoir. / Mandarin: 也谢谢您。再见。

Thank you. Goodbye.

Check Your Understanding (in English)

Choose the most appropriate polite phrase for this situation: You enter a French shop in the evening and want to be polite to the staff.

Which greeting is most culturally appropriate to say to the shop staff as you enter a French shop in the evening?

  1. French: Bonsoir / English: Good evening
  2. French: Salut / English: Hi (informal)
  3. French: Bonjour / English: Good day
  4. French: Merci / English: Thank you
Show Answer

Answer: A) French: Bonsoir / English: Good evening

In French-speaking areas, it is polite and expected to greet staff when you enter a shop. In the evening, the appropriate greeting is "Bonsoir" (Good evening). "Salut" is too informal for staff, "Bonjour" is usually for daytime, and "Merci" means "thank you," not a greeting.

Key Terms

Hola / Bonjour / 你好
Hello – basic greeting; Bonjour is standard polite French daytime greeting, 你好 nǐ hǎo is neutral/polite Mandarin.
Gracias / Merci / 谢谢
Thank you – essential polite response after service.
Adiós / Au revoir / 再见
Goodbye – standard farewell in shops, hotels, etc.
Perdón / Pardon / 不好意思
Excuse me / sorry (light) – for getting attention or small inconveniences.
Buenos días / Bonsoir / 晚上好
Good morning (Spanish) / Good evening (French, Mandarin); use Bonsoir and 晚上好 in the evening.
Por favor / S’il vous plaît / 请
Please – add to requests to sound polite.
Hasta luego / À bientôt / 回头见
See you later – friendly, slightly less final than goodbye.
Lo siento / Je suis désolé(e) / 对不起
I’m sorry (stronger) – for real mistakes or when you feel truly sorry.