Skarp
Mastering Emotional Intelligence for Personal and Professional Success
This course gives you a practical, research-based roadmap to understand, grow, and apply emotional intelligence in your life and work. You will learn to recognize and manage your emotions, read others more accurately, and use EI skills to improve relationships, performance, leadership, and well-being.
Course Content
11 modules · 2h 45m total
Emotional Intelligence 2.0: What It Is and Why It Matters Now
Clarify what emotional intelligence really means today, how leading models define it, and why recent research shows EI is a critical predictor of success and resilience in a rapidly changing world.
How Emotions Work: The Science Behind Emotional Intelligence
Explore the psychology and neuroscience of emotions so you can see EI as a set of trainable skills grounded in how the brain and body actually function.
Self-Awareness in Action: Recognizing and Labeling Your Emotions
Develop the foundational skill of self-awareness by learning to accurately notice, name, and understand your emotions and their impact on your choices and performance.
Managing Yourself: Evidence-Based Strategies for Emotional Self-Regulation
Learn practical, research-backed techniques for regulating difficult emotions, staying composed under pressure, and cultivating helpful emotional states for performance and well-being.
Reading Others: Empathy, Social Awareness, and Emotional Climate
Build your capacity to accurately read others’ emotions, practice empathy, and understand how group emotional climates form and affect performance.
High-Impact Communication: Using EI to Listen, Speak, and Influence
Apply emotional intelligence to everyday communication so you can express yourself clearly, listen deeply, and influence others without manipulation.
From Conflict to Collaboration: Relationship Management with Emotional Intelligence
Learn to use EI to navigate conflict, repair ruptures, and build high-quality relationships that support both well-being and performance.
Emotional Intelligence at Work: Performance, Creativity, and Leadership
Connect your EI skills to concrete professional outcomes, including job performance, creativity, leadership effectiveness, and protection against burnout.
Well-Being, Resilience, and the ‘Emotional Recession’
Examine how EI protects against burnout and supports quality of life, and explore recent evidence of global declines in EI and what that means for your long-term resilience.
Measuring and Growing Your EI: Assessment, Feedback, and Deliberate Practice
Learn how emotional intelligence is assessed, how to interpret feedback, and how to design deliberate practice routines that drive measurable growth over time.
Your Emotional Intelligence Master Plan: Integrating Skills for Lifelong Success
Synthesize everything you’ve learned into a practical, personalized EI development plan that supports your personal life, career goals, and leadership aspirations.
Read the Textbook
Read every chapter for free, right here in your browser.
Emotional Intelligence (EI) **today** is more than a buzzword. It refers to how effectively you **perceive, understand, use, and manage emotions** in yourself and others.
Modern researchers usually talk about EI in three main ways:
1. **Ability EI** (Mayer–Salovey–Caruso) - EI as a set of **mental abilities** about emotions (like solving emotion-related problems). 2. **Trait EI** (Petrides and others) - EI as a set of **self-perceived emotional tendencies** (how emotionally skilled you *think* you are). 3. **Mixed Models** (Goleman, Bar-On) - EI as a mix of **emotional skills + personality traits + motivation**.